Shipping policy

Shipping Policy

Thank you for shopping with ZEAL. Please review the information below regarding our shipping process.

Processing & Delivery Time

Due to limited production and controlled releases, please allow 3–8 weeks for processing and delivery of your order. Delivery timeframes are estimates and may vary based on location and production schedules.

Shipping Costs

Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delays

We are not responsible for delays caused by external factors such as customs clearance, courier delays, or unforeseen circumstances beyond our control.

Incorrect Address

Please ensure all shipping information is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address details.

Lost or Stolen Packages

ZEAL is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.

International Shipping

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Contact

If you have any questions regarding shipping, please contact us using the details provided on our website.